Every business is unique and has different training and development needs, with your specific needs in mind, we assess, design and deliver what you’re looking for through our bespoke training services.
We design custom training courses specifically for your business needs delivering results in line with your goals, giving you the skills to help you achieve your targets and relating it to your customers and your products and services.
Bespoke training also helps develop a coordinated, motivated and loyal work force, which in turn builds an excellent level of customer service, which everyone will want to spread the word about.
Our bespoke training courses are built from our comprehensive Training Needs Analysis (TNA) with the resulting training reflecting the findings of this analysis. We can support you with putting Personal Development Plans (PDPs) in place allowing you to monitor your ongoing performance and identify future training needs. This allows us to work cost-effectively and efficiently for you.
We already run a comprehensive range of specific coaching and training courses, which can also be tailored and customised to meet your exact needs.
Examples of our bespoke courses:
We have all experienced a first day in a new job, how that day plays out and how we feel about the people and the company will dictate how long we stay or what we say about them. Imagine every new starter attending your company’s induction. Where every new member of the business learns about the company, it’s values, its purpose, the people, the customers, the processes, the systems and what’s expected of them. Brenell have designed 2-3 day, 1 week, even 2 week to 6-week induction programmes for clients across the UK in a variety of industries.
SALES & CUSTOMER SERVICE
Do you need your sales and customer services teams to hit the ground running? Our bespoke workshops, designed from the Training Needs Analysis, help your teams to understand the products, services and customers allowing our trainers to be able to deliver a course that relates to them and their environment.
Contact us if you’d like to discuss your bespoke training needs.