Interview with Gareth Hill from Brenell Training about part Four of his series of blogs on How to create your new starter induction

June 26, 2018

Gareth Hill from Brenell Training being interviewed by Ian Graham of Swayed Greyhound about part Four of his:

How to Create a new starter induction blog series.

In this interview we talk about the tools and best practice when presenting your new starter Induction, the use of slides whether using PowerPoint, Keynote, Prezi or other presenting tools.

Gareth and his team really took the time to understand what we were looking for, our culture, values and expectations. Brenell designed and created our new sales Induction so it aligns with our company perfectly and delivers a great customer experience. They have continued to adapt the training as we have grown our retail business across the UK. I trust them with our new teams, they deliver a quality professional approach and flexible ways of working. More recently, Brenell have supported our retail managers by producing some very specific development workshops for our retail management team, which is already showing some great results, I look forward to working with Brenell again.

Neil Woolley

Head of Retail
OVO Energy

We initially brought Brenell Training in to support our Retail Roadshow – a 6-week project to deliver product updates and refresh knowledge on Sky+HD, Sky content and Broadband & Talk to all our Sky salespeople. They really knew their stuff and had researched our business to really be able to relate to our salespeople. Since then we use Brenell on a monthly basis to design, create and deliver some of our core training. Using Brenell over the last 2 years has enabled us to expand Sky’s training to all our partners and retailers and ensured salespeople across the UK understand all of Sky’s products and how to sell them effectively. Brenell have been integral to our growth over the last 2 years and we will continue to call upon them to support our business and training programmes. We highly recommend their services to anyone – they deliver on time and are flexible in their approach, no job has been too small or too big for Brenell and we thank them for making our job easier.

Damon White

Training Controller
Sky Marketing Operations Team

Brenell did a fantastic job of creating a fully-functional induction that included a week in-house training, plus time on site doing practical activities and a 5-week on the job sign off process with buddy system ending in a final assessment day. They created a full set of trainer notes, support material and preparation guides, with slides and a detailed workbook for all new starters. Brenell worked with all departments, getting to know our business, even going on-site with our engineers. They transferred that into a professional induction, supporting the delivery of the first few inductions and helping our team prepare to take it over to run it in-house. The induction programme far exceeded our expectations and we will happily recommend Brenell’s services to anyone.

Teresa Bristol

Operations Director
Lightsource Renewable Services

Brenell and their team have a wealth of knowledge and experience and they have always delivered training solutions which have had a direct impact on sales – as well as motivation and skills development – increasing revenue and giving us a return on our investment. We have recommended their services to our own customers and partners – if your business is looking to develop its people then you should definitely consider Brenell Training. They always deliver more than what we expect and make training fun and enjoyable.

Debbie Young

Network Director
GK Telecom

Running a small business on your own means very little time to think about training, both individual and staff development. Brenell helped me enormously with one-to-one coaching sessions, building on my strengths and helping me improve my weaknesses. Brenell also implemented training for all of our 17 members of staff, the office is closely-knit and their bespoke training options worked very well. They have helped improved everyone’s confidence, including building in a much more efficient management structure. This, very quickly, made for a much more productive office with staff feeling much happier and keen to improve in every way. I will continue to seek Brenell’s help in the future and would highly-recommend their consultancy. They have always been very approachable, creative in their outlook and supportive, without being patronising.

Tracy Robertson

Director
Property Concept