Inspiring minds, igniting belief and actioning change

with our bespoke training solutions and onboarding inductions.

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We can empower your leaders, embolden a sales mindset and deliver on customer excellence.

When the outcome matters, we’ve got your back.

People are the driving force for any business.

Your teams, whatever their role, need to be at peak performance. When you consider a training partner, you need to choose one that will understand your business, your people and challenges they face.

We create, design, and deliver impactful training across the UK. We specialise in onboarding induction programmes tailored to your organisation’s needs, sales and customer service training and leadership development.

We take pride to ensure our programmes meet your unique needs and make an immediate difference. With decades of experience in learning and development, call centres and retail, our team provides support that helps you achieve your short and long-term goals.

Our services

Our expertise is creating impactful training experiences, specialising in sales customer service, and onboarding new team members through inductions.

Want to explore how we can help you?

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Brenell impressively designed a week long robust induction in-house training, with lots of practical activities and a five week on-the-job sign-off process. Their professionalism exceeded expectations, earning our enthusiastic recommendation.
Operations Director, Lightsource Renewable Services

Introducing your trusted partner, Brenell Training

Everyone deserves the chance to unlock their potential and learn the skills needed for success.

We’re here to put a clear path in place to achieve that goal and make a tangible difference not only to your teams success but also to your business now and in the future.

Any training interaction needs to engage you – the learner. All our sessions are designed so they incorporate the individual’s learning styles. We make the sessions fun, interactive, and relevant to the group.

Unlock the secrets
to your new starter induction

Give your new starters the best possible experience when joining your company.

Dive into our FREE 7 part guide on how to plan, design and prepare to deliver your own ‘new starter company induction’ as part of the onboarding journey.

Success Stories

Training Controller
Sky Marketing

Brenell have played a crucial role in expanding Sky’s nationwide training

Brenell Training supported our 6-week Retail Roadshow, delivering updates on Sky+HD, Sky content, and Broadband & Talk to salespeople. Impressed by their expertise, we’ve enjoyed an ongoing partnership. Over the past two years, Brenell has played a crucial role in expanding Sky’s nationwide training, ensuring comprehensive product understanding. We highly recommend their flexible and timely services, integral to our growth.

Head of Retail
OVO Energy

A seamless fit with our company and a superb customer experience

Brenell grasped our needs, aligning our culture and expectations. They designed our sales induction, ensuring a seamless fit with our company and a superb customer experience. Their adaptability shines as our retail business expands nationwide. I trust them with our teams, appreciating their quality, professionalism, and flexibility. Recently, Brenell’s specific development workshops for our retail managers yielded impressive results.

Learning & Development Controller
NOW TV

A relentless work ethic and high standards translate into exceptional training programs

Brenell have seamlessly become part of the team, not just a supplier. A relentless work ethic and high standards translate into exceptional training programs. They have excelled on multiple NOW TV projects, delivering outstanding results in training design and delivery. Beyond his work ethic they have a down-to-earth and personable style that resonates with stakeholders and colleagues. I wholeheartedly recommend his training skills; he’s my first choice for external support every time!